Refund Policy

You have the right to withdraw from the contract within 14 days without giving any reason. During this period, you may do whatever is necessary to evaluate the product. You are allowed to try the product as you would in a physical store. You can remove the product from its packaging unless the packaging contains a seal. If you have done more than necessary to try the product, we may charge you for any depreciation.

The withdrawal period expires 14 days after the day on which you, or a third party designated by you other than the carrier, have taken possession of the product. If you have ordered several goods with different delivery times in one order, the withdrawal period expires 14 days after the day on which you received the last product or part. When you have agreed with us on regular delivery of products, the withdrawal period expires 14 days after the day on which you, or a third party designated by you, physically receive the first product.

To exercise your right of withdrawal, we request that you send us an email, possibly including the model form, to klantenservice@fungishop.nl. You must return the products within 14 days at the latest after sending the email.

We request that you return the product as much as possible in its original packaging.

Refund

After you have exercised your right of withdrawal, you will receive all payments, including any delivery costs for the outward shipment, within fourteen days. We will refund you using the same payment method you used, unless you agree with us on a different method. You will bear the cost of the return shipment yourself. We estimate that these costs will be a maximum of € 7.00.

Exclusion of right of withdrawal

The right of withdrawal is excluded for:

• products that spoil quickly or have a limited shelf life.
• products that cannot be returned for hygiene reasons after opening, such as sealed products, supplements, and extracts.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract)

To Lion's Mane Shop, Schielaan 54a, 3043HD Rotterdam, info@lions-mane.shop

I/We* hereby inform you that I/we* withdraw from our agreement regarding:

the sale of the following goods:

the supply of the following digital content:

the performance of the following service:

Ordered on* / Received on*:

Name(s) of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is submitted on paper):

Date:

(*) Delete as appropriate